Privacy Policy

This policy applies to Mold Inspection Palm Desert ("we", "us") and to this website, phone calls, emails and on-site visits. It covers anyone who browses the site, sends an enquiry or books a service.

• Details you give us: name, phone number, email, property address, and whatever you describe in your message or on a call.
• Service records: appointment details, inspection notes, photographs of the property, sample chain-of-custody forms, laboratory results and reports.
• Technical information: basic data your browser sends automatically, such as device type, browser, pages viewed and approximate location derived from IP address, used to keep the site secure and working.

• To reply to enquiries, schedule visits and deliver reports.
• To send samples to an independent laboratory, identified only by job reference where possible.
• To keep business, tax and professional records required by law.
• To protect the website from spam and abuse.

We do not sell personal information and do not share it for cross-context behavioral advertising. We only pass it on to:

• Accredited laboratories that analyse samples.
• Service providers that host the website, email and scheduling tools, under contract and only for our purposes.
• People you ask us to send a report to, such as a landlord, buyer's agent or remediation contractor.
• Authorities, where the law or a valid legal process requires it.

The site does not use advertising or cross-site tracking cookies. Details are in our Cookie Policy.

Enquiries that do not lead to a booking are deleted within 24 months. Inspection reports and job records are kept for as long as needed for professional and tax purposes, generally up to seven years, then securely deleted.

We use encrypted connections, access-restricted accounts and reputable providers. No system is perfectly secure, so if we ever learn of a breach affecting you we will notify you as California law requires.

Under the California Consumer Privacy Act, as amended by the CPRA, California residents may:

• Know what personal information we hold and how it is used and disclosed.
• Get a copy of it in a portable format.
• Ask us to correct or delete it, subject to legal exceptions.
• Opt out of any sale or sharing, and limit use of sensitive information (we do neither).
• Use these rights without being treated differently.

Send a request by email or phone. We will confirm receipt within 10 business days and respond within 45 days. An authorised agent may act for you with written permission. We honour Global Privacy Control browser signals as an opt-out. California's "Shine the Light" law also lets you ask whether we shared information for direct marketing — we do not. See also Do Not Sell or Share My Personal Information.

This site is meant for adults arranging property services. We do not knowingly collect information from anyone under 16.

Links to government agencies, Google Maps and other sites are provided for convenience. Their own privacy policies apply once you leave this site.

When we update this policy we change the date at the top of the page. Significant changes will be highlighted here.